SEB sees tangible savings just three months after launching Inkopio
Background
After many years of using an MSP solution, SEB wanted to take greater control of its consultant procurement, improve quality, and reduce costs. After evaluating several VMS solutions, SEB selected Inkopio as its system and implementation partner.
Implementation project
The project started in mid-January, and by early May the new solution was fully implemented – on time and within budget. From day one, SEB also chose to use self-billing to create an automated invoicing process and minimise the risk of errors.
As part of the implementation, SEB selected five consultant brokers to manage a significant share of its consultant procurement, contributing to lower framework agreement rates. In addition, by actively negotiating approximately 40% of incoming proposals, the savings generated in just three months have justified the investment.
After go-live
A few months later, after three invoicing cycles, feedback from the organisation has been very positive. Hiring managers are receiving better support in their consultant procurement, while SEB has also started to see clear financial benefits.
“During the first few months, we have worked hard as a team to ensure the entire process works smoothly – from identifying a need to receiving proposals and contracting consultants. The team has put a strong focus on quality to ensure accurate invoicing and, importantly, has delivered savings by negotiating the proposals we receive,” says Li Andér, Process Owner at SEB.
The next step is to use the improved data to continuously monitor and optimise areas such as average rates, framework agreement compliance, and the level of competitive sourcing.
“We are very pleased that the project was delivered according to plan, both in terms of timeline and budget. Now that we have been live for a few months, we are seeing both positive feedback from the organisation and tangible financial results,” says Martin Lejdelin, Project Sponsor at SEB.
For us at Inkopio, this is a great example of what can be achieved when technology, experience, and strong operational procurement are combined. A big thank you to Martin, Li, and the entire SEB team for a fantastic collaboration!
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